• When purchasing over the internet, please note that you are entering a legally binding contract.
• UK law is the applicable law.

PRICING:
All prices shown are valid at the time of order placement. Please note that we reserve the right to change prices at any time.

COLOURS:
Please be aware that product colours shown on the website are close to the colours of the actual products but may not be exact depending on which computer you are using.

PAYMENT METHODS:
All prices shown on the website are in UK pounds sterling £ (GBP).

• We accept all major credit & debit cards through PayPal via our website. This is a free service and there are no additional charges.
• Alternatively, we accept cheques and postal orders in £ (GBP), made payable to: ‘Smooch & Blush’. Please write your name & address on the back of the cheque and enclose your cheque/postal order with a copy of the quotation page which you can print off from the website after you have entered your contact details in the ‘check out’ stage.

PACKAGING:
Each garter comes in its own specially designed branded ‘Smooch & Blush’ complimentary presentation box. The box is made from hard card which has a ‘clunky’ sound when you put the lid on. The colour of the box is hot pink and the branded logo is in silver foil.
Inside the box, the garter is wrapped in white tissue which is sealed with a Smooch & Blush circular sticker.

The presentation box is placed inside a frosted clear plastic bag to complete the very special ‘shopping experience’ before being mailed out in a jiffy bag or box depending on quantity of garters ordered.

DELIVERY INFORMATION:
Because our garters are all individually hand crafted, we have to make to order, so please allow up to 8 working days for delivery. If you require a quick delivery then please e-mail or telephone us first (before ordering via the website) and we will do our best to accomodate you.

N.B We will only despatch your goods once your payment has cleared.

(The benefit of ‘Make to order’ allows us to offer you a wider variety of exclusive designs.)

• All deliveries are sent recorded, special or international signed for, and all will require a signature upon delivery.
• In the unlikely event that your delivery does not arrive after 8 working days, please telephone us on: +44 (0) 845 0940521 or e-mail us on: info@SmoochAndBlush.com. Please remember to state your name, telephone number and invoice number. We will then carry out an investigation through Royal Mail and keep you informed of our progress.

UK Delivery Charges
Applies to all UK addresses. Excludes Republic of Ireland & the Channel Islands.

European Delivery Charges

Rest of World Delivery Charges

CANCELLATION/RETURNS (Standard size garters):
By law in the UK you have 7 days from the date of receipt to cancel your order (excluding Custom Made to Measure, please see below.) Please contact us if you wish to cancel or return an item and we will issue you with a Return Reference Number:-
Tel: + 44 (0) 845 0940521 or e-mail: Info@SmoochAndBlush.com

The below points must be adhered to protect your right to a refund.

• The goods must be returned in perfect condition with all packaging. The swing ticket & tag must still be attached to the garter.
• Please enclose a copy of the Delivery Advice Note along with the garter so we can process the return, please write the Return Reference Number on top of the form in the space provided. We will refund the value of the goods but you will be responsible for the cost of posting the goods back to us.
• You will be refunded within a time period of 30 days maximum from receipt of the returned item.
• We cannot be liable for goods lost in transit so we suggest that you send goods back to us by recorded delivery and obtain a proof of posting certificate from the post office.

CANCELLATION/RETURNS (Custom Made to Measure garters):
For Custom made to Measure garters, cancellation notice must be given within 48 hours from date of order placement. You may only return these specially made items if faulty or damaged.

FAULTY/DAMAGED ITEMS:
We check every single item before despatch. In the unlikely event that you receive a faulty product, please contact us first:-

Tel: +44 (0) 845 0940521 or e-mail:Info@SmoochAndBlush.com. Please do not send back goods without contacting us first.

• Once we have received and assessed the faulty item, we will repair, replace to the same value or refund dependent upon the assessment of the faulty product.
• We cannot be liable for goods lost in transit so we suggest that you send goods back to us by recorded delivery and obtain a proof of posting certificate from the post office.

CUSTOMS & DUTY:
Please note that it is a legal requirement that we declare the full value of goods on all packages destined outside the European Union. These shipments may be subject to import duties & taxes once the goods reach your country.

Charges for customs clearance must be borne by you, unfortunately we have no control over these charges and we cannot predict what they might be.

Returning goods on which duty has been paid:-

If you have paid import duty for goods received and subsequently return the goods to us, it should be possible for you to claim a refund on the duties paid, from your local customs authority. To do this, you will need to show them proof of duty paid and proof of export (e.g certificate of posting) when claiming.

Please contact your local customs authority should you require any further information.

PRIVACY:
Sharing Information:-

Smooch & Blush will not sell, share or rent personal information will to other parties. Smooch & Blush collect your data from the website in order to process your order and follow up with any after sales service should it be required.

We use PayPal to process on line payments so personal contact information is shared with them in order to provide this service.
You can view PayPal’s privacy policy on their website www.paypal.com

Cookies:-

A cookie is a piece of data stored on your hard drive containing information about your order. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once you close your browser, the cookie simply terminates. You need to have cookies enabled in order to use our ordering system.

Keeping In Touch With You:-

We may occasionally like to e-mail you to notify you of any new products or special offers but we will only e-mail you if tick the box to be added to our mailing list on the ‘check out’ page on the website.

ADDITIONAL INFORMATION:

• We reserve the right to refuse to supply goods.
• All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund.
• Goods are not sold on a trial basis.
• We reserve the right to amend these Terms & Conditions at any time.
These Terms & Conditions do not affect your consumer statutory rights.